E settlement credit

i received a settlement from the iBooks issue, how do I go about redeeming it when I purchase books? I just made a purchase and it did not use the credit.

Posted on Jul 10, 2016 6:20 AM

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1 reply

Jul 10, 2016 6:24 AM in response to kimt2222

It should have been automatically added to your account's balance (has your balance increased ?), you shouldn't need to redeem anything onto your account. For the purchase, you aren't a family organiser in family sharing (an organiser can't use their balance) ? If not it should have used your balance first (you can't specify how purchases are charged, it's automatic), if it didn't contact iTunes Support : http://reportaproblem.apple.com or https://www.apple.com/emea/support/itunes/contact.html

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E settlement credit

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